We have heard it many times when we ask businesses why they use Salesforce that the reason is being able to manage everything from production to sales in real-time and that it includes sophisticated reporting. But the biggest enemy of getting reliable reports is bad information and bad data. One of the biggest obstacles is that sales managers cannot access reliable reports around their sales rep’s activity- voicemails, emails, phone calls, and calendars- because of this problem. Important information can be lost when sales reps are not faithfully inputting their data or activity tracking Salesforce. Sales manager’s efforts to help...